Chat Now

LULA: Listen. Uplift. Link. Assist

Because we care

CHAT NOW

Free Support

LULA Women's Helpline, will connect you with a compassionate emotional support responder who is ready to listen and support you. Our chat service offers:

Confidential and Judgment-Free Support

Express yourself freely in a safe, anonymous environment where you will feel heard and valued without bias.

Empathetic Listening and Guidance

Our trained responders offer emotional support, and guidance tailored to your specific needs, as you navigate life stressors.

Connection to Resources

If you require extra assistance, we can help connect you to mental health professionals, and community resources to reduce stress and enhance wellness.

What We Can Help With

Our trained volunteers offer compassionate ear and emotional support on a wide range of topics, including:

Loneliness or isolation
Life after foster care
Low mood or stress
Relationship difficulties
Self-esteem or identity questions

We’re here to listen, uplift, link, and assist — at your pace, on your terms.

Your Privacy Matters

We take your privacy seriously. All chats are:

Anonymous — no name, no account needed
Confidential — we don’t share your information
Secure — conversations are not stored long-term

We ask that you:

Avoid sharing identifying details (e.g. real names, addresses)
Use respectful language with our volunteers
Understand that our volunteers are not therapists or crisis workers

All Emotional Support volunteers at Luna Helpline are bound by a strict Confidentiality Agreement to protect your trust and ensure safe, supportive conversations.

How It Works

When We're Available

Our chat platform is open:

Monday to Friday | 11 AM – 8 PM EST

As we grow, we hope to expand our hours.

If we're offline, you’ll have the option to leave a message. A volunteer will respond during the next available shift.

How To Start A Chat

Click the "Chat Now" button that can be found throughout our website and click it to begin your conversation instantly- there is no sign up required.

Privacy Disclaimer

At Lula Women’s Helpline, we are committed to protecting your privacy. Our live chat tool is hosted by a third-party provider (Tawk.to), and chat messages may be stored on servers located outside of Canada, including the United States.

By choosing to use the chat feature, you acknowledge and consent to your information potentially being stored and processed outside of Canada, where it may be subject to different privacy laws. We recommend that you do not share personal identifiers (e.g., full name, address, phone number) during chat conversations.

Lula Women’s Helpline provides emotional support—not crisis intervention. If you are in immediate danger or need urgent help, please contact 911 or 988 (Canada’s Suicide Crisis Helpline).

Don’t hesitate to reach out! Whether you have questions or need someone to talk to, our team is ready to help. Your well-being is our priority. Take the first step towards healing—connect with us today and discover the support you deserve!

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